Call monitoring- Job description:

Company descriptions:

Leverate is a regulated leading financial services solutions provider with cutting edge trading technology driving FX & CFD brokerages worldwide with a European license.

We are looking for team members who are excited about working with the latest technology and thrive in an environment that supports taking chances and personal growth.

Job Description

• Responsible for monitoring calls with the ability to identify wrongdoing action in real-time.
• Provide feedback and reports to management/Compliance regarding potential risks.
• Produce Quality assurance performance to our business partners around the world.

Requirements:

• This position requires regulation Training.
• A “can do” attitude, excellent communication and Able to work independently.
• Able to Perform multitasking when needed.
• Preform good skills of listening and data analysis with efficiency.
• Well known with one (or more) of the requested languages.
• Critical & logical thinking, strong analysis & research skills
• Effective listening skills
• Be able to work under pressure
• Effectively prioritize urgent cases, multi-task in fast paced environment
• Additional language – an advantage!