Loc de munca Call monitoring Agent

Job presentation: 

• Responsible for monitoring calls with the ability to identify wrongdoing actions in real-time.
• Provide feedback and reports to management/Compliance regarding potential risks.
• Produce Quality assurance performance to our business partners around the world.

Call monitoring agent- Job description:

Leverate is a regulated leading financial services solutions provider with cutting-edge trading technology driving FX & CFD brokerages worldwide with a European license.

We are looking for team members who are excited about working with the latest technology and thrive in an environment that supports taking chances and personal growth.

Requirements:

• This position requires regulation Training.
• A “can do” attitude, excellent communication, and Able to work independently.
• Able to Perform multitasking when needed.
• Perform good skills of listening and data analysis with efficiency.
• Well known with one (or more) of the requested languages.
• Critical & logical thinking, strong analysis & research skills
• Effective listening skills
• Be able to work under pressure
• Effectively prioritize urgent cases, multi-task in a fast-paced environment
• Additional language – an advantage!